When Liftgate Cannot be Opened

When Liftgate Cannot be Opened

If the vehicle battery is dead, the liftgate cannot be unlocked and opened.

In this case, the liftgate can be unlocked by taking care of the dead battery situation.

Refer to Jump-Starting (Search).

If the liftgate cannot be unlocked even if the dead battery situation has been resolved, the electrical system may have a malfunction.

In this case, the liftgate can be opened using the following procedure as an emergency measure.

  1. Fold down the rear seatbacks.

    Refer to Split Folding the Seatbacks (Search).

  2. Remove cover on the interior surface of the liftgate using a flathead screwdriver.

  3. Using a flathead screwdriver, open the inner cover.

  4. Using a flathead screwdriver, turn the lever to the right to unlock the liftgate.

After performing this emergency measure, have the vehicle inspected at an expert repairer, we recommend an Authorised Mazda Repairer as soon as possible.

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