Doors and Locks
Door Locks
Door Locks
Always take all children and pets with you or leave a responsible person with them:
Leaving a child or a pet unattended in a parked vehicle is dangerous. In hot weather, temperatures inside a vehicle can become high enough to cause brain damage or even death.
Do not leave the key in your vehicle with children and keep them in a place where your children will not find or play with them:
Leaving children in a vehicle with the key is dangerous. This could result in someone being badly injured or even killed.
Always close all the windows and sunroof, lock the doors, fuel-filler flap, and liftgate and take the key with you when leaving your vehicle unattended:
Leaving your vehicle unlocked is dangerous as children could lock themselves in a hot vehicle, which could result in death. Also, a vehicle left unlocked becomes an easy target for thieves and intruders.
After closing the doors and the liftgate, always verify that they are securely closed:
Doors and the liftgate not securely closed are dangerous, if the vehicle is driven with a door and the liftgate not securely closed, the door and the liftgate could open unexpectedly resulting in an accident.
Always confirm the safety around the vehicle before opening a door and the liftgate:
Suddenly opening a door and the liftgate is dangerous. A passing vehicle or a pedestrian could be hit and cause an accident.
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Always confirm the conditions around the vehicle before opening/closing the doors and the liftgate and use caution during strong winds or when parked on an incline. Not being aware of the conditions around the vehicle is dangerous because fingers could get caught in the door and the liftgate or a passing pedestrian could be hit, resulting in an unexpected accident or injury.
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Always stop the engine and lock the doors. In addition, to prevent theft of valuables, do not leave them inside the cabin.
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If the key is left in the following areas and you leave the vehicle, the doors may be locked depending on the radio wave conditions even if the key is left in the vehicle.
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Around the instrument panel
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In the storage compartments such as the glove compartment or the centre console
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Next to a communication device such as a mobile phone
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When the ignition is switched to ACC or ON, the vehicle lock-out prevention feature prevents you from locking yourself out of the vehicle.
All doors, fuel-filler flap, and liftgate will automatically unlock if they are locked using the power door locks with any door or the liftgate open.
The vehicle lock-out prevention feature does not operate while the ignition is switched off.
When all doors, fuel-filler flap, and liftgate are locked using the power door lock with any door or the liftgate open, the closed doors, fuel-filler flap, and liftgate are locked. After that, when all doors and the liftgate are closed, all doors and the liftgate are locked. However, if the key is inside the vehicle, all doors, fuel-filler flap, and liftgate are automatically unlocked.
(With the advanced keyless function)
The beep sound is heard for about 10 seconds to notify the driver that the key has been left in the vehicle.
(Without the advanced keyless function)
The horn sound is heard twice to notify the driver that the key has been left in the vehicle.
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(Door unlock (control) system with collision detection)
This system automatically unlocks the doors, fuel-filler flap, and liftgate in the event the vehicle is involved in an accident to allow passengers to get out of the vehicle immediately and prevent being trapped inside. While the ignition is switched ON and in the event the vehicle receives an impact strong enough to inflate the air bags, all the doors, fuel-filler flap, and liftgate are automatically unlocked after about 6 seconds have elapsed from the time of the accident.
The doors, fuel-filler flap, and liftgate may not unlock depending on how an impact is applied, the force of the impact, and other conditions of the accident.
If door-related systems or the battery is malfunctioning, the doors and the , fuel-filler flap, and liftgate may not unlock depending on your vehicle type.
Unlocking with Auxiliary Key
Only the driver's door can be unlocked using the auxiliary key.
Refer to Keys (Search).
Insert the auxiliary key while the driver's door handle is pulled and turn the key to the unlock side. Turn the auxiliary key back to its original position before removing it.
If you attempt to open the driver’s door using an unauthorised auxiliary key, the key cylinder will spin around but the door will not unlock.
Double Locking System (Some Models)
The double locking system is designed to prevent someone who has broken into your vehicle from opening the door from the inside.
If you have any problems with the double locking system, consult an expert repairer (we recommend an Authorised Mazda Repairer).
Never activate the double locking system with passengers, especially children, still inside the vehicle:
Activating the system with passengers, especially children, still inside the vehicle is dangerous. The passengers cannot open the doors from inside. They would be trapped and subjected to extreme temperatures. This could result in serious injuries or even death.
How to Activate the system
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Switch the ignition off and take the key with you.
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Close all the doors and liftgate.
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Press the lock button on the transmitter twice within 3 seconds. The hazard warning lights operate 1 time each time the button is pressed.
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(With the advanced keyless function)
You can also activate the system by touching the sensing area of the door lock touch sensor twice within 3 seconds. The hazard warning lights operate 1 time each time the sensing area is touched.
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The indicator light illuminates for about 3 seconds to indicate that the system has been activated.
How to Deactivate the System
Unlock the driver's door or start the engine.
If the power supply is interrupted (fuse blows or the battery is disconnected), the system can only be deactivated by unlocking a door with the auxiliary key.
Locking, Unlocking with Touch Sensor, Door Handle (With the advanced keyless function)
By touching the sensing area of the touch sensor, various locking/unlocking operations can be done without taking the key out of a bag or pocket.
There are two types of touch sensors used for locking and unlocking, and each sensor is built into the outer door handle on the driver and front passenger's doors.
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Sensing area of door lock touch sensor (Depression on outer side of door handle)
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Sensing area of door release touch sensor (Inner side of door handle)
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When locking/unlocking with the transmitter carried, securely touch the sensing area of the touch sensor as follows.
Locking
Unlocking
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The system may not operate normally under the following conditions.
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You touch the sensing area of the door lock touch sensor and the sensing area of the door release touch sensor at the same time.
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You touch the sensing area of the touch sensor while wearing gloves.
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Foreign matter such as snow or dirt is stuck on the sensing area of the touch sensor.
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You pull the door handle just after touching the sensing area of the touch sensor.
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The system may operate if the outer side door handle of a front door is splashed with water by a car wash or rain while the transmitter is in the operation range.
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If the system does not operate even though you touch the sensing area of the touch sensor correctly, release the touch sensor once, and then touch the sensing area of the touch sensor again after waiting about 3 seconds.
Locking
When locking, touch the sensing area of the door lock touch sensor with all of the following conditions met.
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The ignition is switched OFF.
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All the doors are closed.
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You are carrying the transmitter.
The following locations are locked by touching the sensing area of the door lock touch sensor.
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All doors
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Fuel-filler flap
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Liftgate
When locking, the hazard warning lights operate one time.
(Except European models)
A beep sound operate one time.
Unlocking
When unlocking, touch the sensing area of the door release touch sensor with all of the following conditions met.
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The ignition is switched OFF.
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The driver’s door is locked.
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Three seconds or longer have passed since the doors were locked.
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You are carrying the transmitter.
Type A
(Unlocking from the driver's door)
The following locations are unlocked by touching the sensing area of the door release touch sensor of the driver's door.
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Driver’s door
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Fuel-filler flap
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The location to be unlocked can be changed.
Refer to the Settings section in the Mazda Connect Owner's Manual.
When unlocking, the hazard warning lights operate two times.
(Except European models)
A beep sound operate two times.
(Unlocking from the front passenger’s door)
The following locations are unlocked by touching the sensing area of the door release touch sensor of the front passenger's door.
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All doors
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Fuel-filler flap
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Liftgate
When unlocking, the hazard warning lights operate two times.
(Except European models)
A beep sound operate two times.
Type B
The following locations are unlocked by touching the sensing area of the door release touch sensor.
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All doors
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Fuel-filler flap
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Liftgate
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(With 2-step unlocking function)
The location to be unlocked can be changed.
Refer to the Settings section in the Mazda Connect Owner's Manual.
When unlocking, the hazard warning lights operate two times.
(Except European models)
A beep sound operate two times.
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Confirm that all the doors and liftgate are securely locked.
For the liftgate, move it without pressing the electric liftgate opener to verify that the liftgate has not been left ajar.
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(European models)
The setting can be changed so that a beep sound is heard for confirmation when the doors, fuel-filler flap, and liftgate are locked/unlocked using a touch sensor.
(Except European models)
A beep sound is heard for confirmation when the doors, fuel-filler flap, and liftgate are locked/unlocked using the touch sensor. If you prefer, the beep sound can be turned off.
The volume of the beep sound can also be changed. Refer to the Settings section in the Mazda Connect Owner's Manual.
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(With theft-deterrent system)
The hazard warning lights flash when the theft-deterrent system is armed or turned off.
Refer to Theft-Deterrent System (Search).
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The setting can be changed so that the doors, fuel-filler flap, and liftgate are locked automatically without touching the sensing area of the touch sensor.
Refer to the Settings section in the Mazda Connect Owner's Manual.
(Walk-away auto lock function)
A beep sound is heard when all doors and the liftgate are closed while the transmitter is being carried. All the doors, fuel-filler flap, and liftgate are locked automatically when the transmitter is out of the operational range. Also, the hazard warning lights flash once. (Even if the driver is in the operational range, all the doors, fuel-filler flap, and liftgate are locked automatically after about 30 seconds.) If you are out of the operational range before the doors and the liftgate are completely closed or another transmitter is left in the vehicle, the walk-away auto lock function will not work. Always make sure that all doors and the liftgate are closed and locked before leaving the vehicle. The walk-away auto lock function does not close the power windows.
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(Auto re-lock function)
After unlocking with the touch sensor, all the doors , fuel-filler flap, and liftgate will automatically lock if any of the following operations are not performed within about 30 seconds.
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Opening a door or the liftgate.
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Switching the ignition to any position other than off.
If your vehicle has a theft-deterrent system, the hazard warning lights will flash for confirmation.
The time required for the doors to lock automatically can be changed.
Refer to the Settings section in the Mazda Connect Owner's Manual.
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Locking, Unlocking with Transmitter
The following locations can be locked/unlocked by operating the keyless entry system transmitter. Refer to Keyless Entry System (Search).
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All doors
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Fuel-filler flap
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Liftgate
Locking, Unlocking with Door-Lock Switch
Door-lock switch on driver’s door
The following locations are locked/unlocked by pressing the door-lock switch.
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All doors
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Fuel-filler flap
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Liftgate
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Unlock
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Lock
Locking from the outside using the door-lock switch
When locking from the outside using the door-lock switch, press the lock side of the door-lock switch with all of the following conditions met and then close all the doors.
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The ignition is switched OFF.
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Any door is open.
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To prevent the transmitter from being left in the vehicle, make sure that you carry the transmitter before locking.
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After locking by pressing the door-lock switch and when all the doors are closed with the transmitter left in the vehicle, all the doors, liftgate, and fuel-filler flap are unlocked.
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After locking by pressing the door-lock switch and when the liftgate is closed last with the transmitter left in the vehicle, only the liftgate is unlocked.
Door-lock switch on liftgate (With the advanced keyless function)
With power liftgate
All doors, fuel-filler flap, and the liftgate can be locked by pressing the door-lock switch.
In addition, the liftgate automatically closes after locking.
Without power liftgate
All doors, fuel-filler flap, and the liftgate can be locked by pressing the door-lock switch.
With power liftgate
When locking using the door-lock switch, press the door-lock switch with all of the following conditions met. The liftgate automatically closes after locking.
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You are carrying the transmitter.
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The ignition is switched OFF.
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All the doors are closed.
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The liftgate is not automatically opening/closing.
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The vehicle is stopped.
(With theft-deterrent system (European models))
Before the liftgate closes, the hazard warning lights operate 2 times and a long beep sound is activated.
When the liftgate closes, the hazard warning lights operate 1 time.
(With theft-deterrent system (Except European models))
When locking, a beep sound operates 1 time.
In addition, before the liftgate closes, the hazard warning lights operate 2 times and a long beep sound is activated.
When the liftgate closes, the hazard warning lights operate 1 time.
(Without theft-deterrent system (European models))
When locking, the hazard warning lights operate 1 time.
In addition, before the liftgate closes, the hazard warning lights operate 2 times and a long beep sound is activated.
(Without theft-deterrent system (Except European models))
When locking, the hazard warning lights and a beep sound operate 1 time.
In addition, before the liftgate closes, the hazard warning lights operate 2 times and a long beep sound is activated.
For details on the power liftgate function, refer to Power Liftgate (Search).
Without power liftgate
When locking using the door-lock switch, press the door-lock switch with all of the following conditions met and then close the liftgate.
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You are carrying the transmitter.
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The ignition is switched OFF.
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All the doors are closed.
(With theft-deterrent system (European models))
When the liftgate closes, the hazard warning lights operate 1 time.
(With theft-deterrent system (Except European models))
When locking, a beep sound operates 1 time.
When the liftgate closes, the hazard warning lights operate 1 time.
(Without theft-deterrent system (European models))
When locking, the hazard warning lights operate 1 time.
(Without theft-deterrent system (Except European models))
When locking, the hazard warning lights and a beep sound operate 1 time.
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To prevent the transmitter from being left in the vehicle, make sure that you carry the transmitter before locking.
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After locking by pressing the door-lock switch and when the liftgate is closed with the transmitter left in the vehicle, the liftgate is unlocked.
Auto Lock/Unlock Function
Do not pull the inner handle on a front door:
Pulling the inner handle on a front door while the vehicle is moving is dangerous. Passengers can fall out of the vehicle if the door opens accidentally , which could result in death or serious injury.
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When the vehicle speed exceeds 20 km/h (12 mph), all the doors, fuel-filler flap, and liftgate lock automatically.
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When the ignition is switched off, all the doors, fuel-filler flap, and liftgate unlock automatically.
The auto lock/unlock function settings can be changed.
Refer to the Settings section in the Mazda Connect Owner's Manual.
Locking, Unlocking with Door-Lock Knob
Operation from inside
To lock any door from the inside, press the door-lock knob.
To unlock, pull it outward.
This does not operate the other door locks.
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Unlocked: Red indicator
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Lock
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Unlock
Operation from outside
To lock any door using its door-lock knob from the outside, press the door-lock knob to the lock position and close the door (holding the door handle in the open position is not required).
This does not operate the other door locks.
When locking the door this way:
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Be careful not to leave the key inside the vehicle.
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The doors cannot be locked using the driver's door lock knob if any door or liftgate is open when the ignition is switched to ACC or ON.
Rear Door Child Safety Locks
Rear doors that have been locked using the child safety lock switched to the lock side cannot be opened from inside the vehicle.
For child safety, switch the child safety lock on both rear doors to the lock side.
When opening a rear door with the child safety lock switched to the lock side, pull the outer door handle with the lock knob inside the vehicle switched to the unlock side.
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Auxiliary key (Search)
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Unlock
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Lock
Liftgate
Liftgate
Never allow a person to ride in the luggage compartment:
Allowing a person to ride in the luggage compartment is dangerous. The person in the luggage compartment could be seriously injured or killed during sudden braking or a collision.
Do not drive with the liftgate open:
Exhaust gas in the cabin of a vehicle is dangerous. An open liftgate in a moving vehicle will cause exhaust gas to be drawn into the cabin. This gas contains CO (carbon monoxide), which is colourless, odourless, and highly poisonous, and it can cause loss of consciousness and death. Moreover, an open liftgate could cause occupants to fall out in an accident.
Do not stack or leave loaded luggage unsecured in the luggage compartment:
Otherwise, the luggage may move or collapse, resulting in injury or an accident. In addition, do not load luggage higher than the seatbacks. It may affect the side or rear field of view.
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Before opening the liftgate, remove any snow and ice accumulation on it. Otherwise, the liftgate could close under the weight of the snow and ice resulting in injury.
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Be careful when opening/closing the liftgate during strong winds. If a strong gust blows against the liftgate, it could close suddenly resulting in injury.
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Fully open the liftgate and make sure that it stays open. If the liftgate is only opened partially, it could slam shut by vibration or wind gusts resulting in injury.
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When loading or unloading luggage in the luggage compartment, turn off the engine. Otherwise, you could get burned by the heat of the exhaust gas.
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Be careful not to apply excessive force to the damper stay on the liftgate such as by putting your hand on the stay. Otherwise, the damper stay may bend and affect the liftgate operation.
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Damper stay
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Do not modify or replace the liftgate damper stay. Consult an expert repairer (we recommend an Authorised Mazda Repairer) if a liftgate damper stay is deformed or damaged for reasons such as a collision or if there is some other problem.
Opening and Closing the Liftgate
Opening the liftgate
Using the electric liftgate opener
Unlock the doors and liftgate, then press the electric liftgate opener on the liftgate and raise the liftgate when the latch releases.
For the power liftgate operation, refer to Power Liftgate (Search).
(With the advanced keyless function)
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A locked liftgate can also be opened while the key is being carried.
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When opening the liftgate with the doors and the liftgate locked, it may require a few seconds for the liftgate latch to release after the electric liftgate opener is pressed.
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The liftgate can be closed when the doors are locked with the key left in the vehicle. However, to prevent locking the key in the vehicle, the liftgate can be opened by pressing the electric liftgate opener. If the liftgate cannot be opened despite doing this procedure, first push the liftgate completely closed, then press the electric liftgate opener to fully open the liftgate.
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When the liftgate latch is released by pressing the electric liftgate opener, the liftgate raises slightly. If the liftgate is not operated for a certain period of time, the liftgate cannot be raised.
To open
Press the electric liftgate opener again.
To close
To close the liftgate from its slightly raised position, open it first by pressing the electric liftgate opener, then close it after waiting at least 1 second.
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If the vehicle battery is dead or there is a malfunction in the electrical system and the liftgate cannot be unlocked, the liftgate can be opened by performing the emergency procedure.
Refer to When Liftgate Cannot be Opened (Search).
Closing the liftgate
Lower the liftgate slowly using the liftgate grip recess, then push the liftgate closed using both hands.
Do not slam it. Pull up on the liftgate to make sure it is secure.
For the power liftgate operation, refer to Power Liftgate (Search).
Do not drive the vehicle with the liftgate-ajar warning indication displayed :
Otherwise, the liftgate may open unexpectedly and result in an accident.
Confirm that the liftgate is securely closed.
Move the liftgate without pressing the electric liftgate opener to verify that the liftgate has not been left ajar.
Power Liftgate (Some Models)
Luggage Compartment
Luggage compartment cover (Some Models)
Do not place anything on top of the cover:
Placing luggage or other cargo on top of the luggage compartment cover is dangerous. During sudden braking or a collision, the cargo could become a projectile that could hit and injure someone. The vehicle has a light weight luggage compartment cover to keep the contents of your luggage area out of sight; it will not retain heavy objects that are not tied down in an accident such as a rollover. Tie down all heavy objects, whether luggage or cargo, using the tie down hooks.
Make sure luggage and cargo are secured before driving:
Not securing cargo while driving is dangerous as it could move or be crushed during sudden braking or a collision and cause injury.
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Make sure the luggage compartment cover is firmly secured. If it is not firmly secured, it could unexpectedly disengage resulting in injury.
The luggage compartment can be accessed by opening the liftgate when the straps are attached to the sides of the liftgate.
Removing the luggage compartment cover
This cover can be removed for more room.
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Remove the straps from the hooks.
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Press the luggage compartment cover upward from near the pins and remove the luggage compartment cover from the pins.
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Pin
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Lift the front end of the luggage compartment cover and remove it.
