Doors and Locks
Door Locks
Always take all children and pets with you or leave a responsible person with them:
Leaving a child or a pet unattended in a parked vehicle is dangerous. In hot weather, temperatures inside a vehicle can become high enough to cause brain damage or even death.
Do not leave the key in your vehicle with children and keep them in a place where your children will not find or play with them:
Leaving children in a vehicle with the key is dangerous. This could result in someone being badly injured or even killed.
Keep all doors locked when driving:
Unlocked doors in a moving vehicle are dangerous. Passengers can fall out if a door is accidentally opened and can more easily be thrown out in an accident.
Always close all the windows and sunroof, lock the doors and the liftgate and take the key with you when leaving your vehicle unattended:
Leaving your vehicle unlocked is dangerous as children could lock themselves in a hot vehicle, which could result in death. Also, a vehicle left unlocked becomes an easy target for thieves and intruders.
After closing the doors and the liftgate, always verify that they are securely closed:
Doors and the liftgate not securely closed are dangerous, if the vehicle is driven with a door and the liftgate not securely closed, the door and the liftgate could open unexpectedly resulting in an accident.
Always confirm the safety around the vehicle before opening a door and the liftgate:
Suddenly opening a door and the liftgate is dangerous. A passing vehicle or a pedestrian could be hit and cause an accident.
Always confirm the conditions around the vehicle before opening/closing the doors and the liftgate and use caution during strong winds or when parked on an incline. Not being aware of the conditions around the vehicle is dangerous because fingers could get caught in the door and the liftgate or a passing pedestrian could be hit, resulting in an unexpected accident or injury.
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Always stop the engine and lock the doors. In addition, to prevent theft of valuables, do not leave them inside the cabin.
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If the key is left in the following areas and you leave the vehicle, the doors may be locked depending on the radio wave conditions even if the key is left in the vehicle.
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Around the instrument panel
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In the storage compartments such as the glove compartment or the centre console
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Next to a communication device such as a mobile phone
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The vehicle lock-out prevention feature prevents you from locking yourself out of the vehicle.
All doors and the liftgate will automatically unlock if they are locked using the power door locks with any door or the liftgate open.
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(Door unlock (control) system with collision detection)
This system automatically unlocks the doors and the liftgate in the event the vehicle is involved in an accident to allow passengers to get out of the vehicle immediately and prevent being trapped inside. While the ignition is switched ON and in the event the vehicle receives an impact strong enough to inflate the air bags, all the doors and the liftgate are automatically unlocked after about 6 seconds have elapsed from the time of the accident.
The doors and the liftgate may not unlock depending on how an impact is applied, the force of the impact, and other conditions of the accident.
If door-related systems or the battery is malfunctioning, the doors and the liftgate will not unlock.
Locking, Unlocking with Request Switch (With the advanced keyless function)
All doors and the liftgate can be locked/unlocked by pressing the request switch on the front doors while the key is being carried.
The request switch on the liftgate can only be used to lock all doors and the liftgate.
Front doors
Liftgate (Lock only)
To lock
To lock the doors and the liftgate, press the request switch and the hazard warning lights will flash once.
A beep sound will be heard once.
To unlock
To unlock the doors and the liftgate, press the request switch on a front door and the hazard warning lights will flash twice.
A beep sound will be heard twice.
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Confirm that all doors and the liftgate are securely locked.
For the liftgate, move it without pressing the electric liftgate opener to verify that the liftgate has not been left ajar.
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All doors and the liftgate cannot be locked when any door or the liftgate is open.
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It may require a few seconds for the doors to unlock after the request switch is pressed.
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A beep sound is heard for confirmation when the doors and the liftgate are locked/unlocked using the request switch. If you prefer, the beep sound can be turned off.
The volume of the beep sound can also be changed. Refer to Personalisation Features (Search).
Use the following procedure to change the setting.
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Switch the ignition off and close all of the doors and the liftgate.
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Open the driver's door.
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Within 30 seconds of opening the driver's door, press and hold the LOCK button on the key for 5 seconds or longer.
The beep sound activates at the currently set volume. The setting changes each time the LOCK button on the key is pressed and the beep sound activates at the set volume. (If the beep sound has been set to not activate, it will not activate.)
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The setting change is completed by doing any one of the following:
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Switching the ignition to ACC or ON.
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Closing the driver's door.
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Opening the liftgate.
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Not operating the key for 10 seconds.
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Pressing any button except the LOCK button on the key.
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Pressing a request switch.
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The setting can be changed so that the doors and the liftgate are locked automatically without pressing the request switch.
Refer to Personalisation Features (Search).
(Auto-lock function)
A beep sound is heard when all doors and the liftgate are closed while the advanced key is being carried. All doors and the liftgate are locked automatically after about three seconds when the advanced key is out of the operational range. Also, the hazard warning lights flash once. (Even if the driver is in the operational range, all doors and the liftgate are locked automatically after about 30 seconds.) If you are out of the operational range before the doors and the liftgate are completely closed or another key is left in the vehicle, the auto-lock function will not work. Always make sure that all doors and the liftgate are closed and locked before leaving the vehicle. The auto-lock function does not close the power windows.
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Auto re-lock function
After unlocking with the request switch, all doors and the liftgate will automatically lock if any of the following operations are not performed within about 30 seconds.
The time required for the doors to lock automatically can be changed.
Refer to Personalisation Features (Search).
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Opening a door or the liftgate.
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Switching the ignition to any position other than off.
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Locking, Unlocking with Transmitter
All doors and the liftgate can be locked/unlocked by operating the keyless entry system transmitter, refer to Keyless Entry System (Search).
Auto Lock/Unlock Function
Do not pull the inner handle on a front door:
Pulling the inner handle on a front door while the vehicle is moving is dangerous. Passengers can fall out of the vehicle if the door opens accidentally , which could result in death or serious injury.
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When the vehicle speed exceeds 20 km/h (12 mph), all doors and the liftgate lock automatically.
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When the ignition is switched off, all doors and the liftgate unlock automatically.
These functions can also be disabled so that they do not operate.
Additional auto lock/unlock function
A function setting is also available which enable automatic locking and unlocking of doors and the liftgate when shifting gears.
Refer to Personalisation Features (Search).
Locking, Unlocking with Auxiliary Key
All doors and the liftgate lock automatically when the driver's door is locked using the auxiliary key. They all unlock when the driver's door is unlocked using the auxiliary key.
Turn the auxiliary key toward the front to lock, toward the back to unlock.
Locking, Unlocking with Door-Lock Knob
Operation from inside
All doors and the liftgate lock automatically when the driver's door-lock knob is pushed. They all unlock when the driver's door-lock knob is pulled out.
Operation from outside
To lock the rear and front passenger doors with the door-lock knob from the outside, push the door-lock knob to the lock position and close the door (holding the door handle in the open position is not required).
This does not operate the other door locks.
When locking the door this way:
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Be careful not to leave the key inside the vehicle.
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The driver's door lock knob cannot be used while the driver's door is open.
Rear Door Child Safety Locks
These locks are intended to help prevent children from accidentally opening the rear doors. Use them on both rear doors whenever a child rides in the rear seat of the vehicle.
If you slide the child safety lock to the lock position before closing that door, the door cannot be opened from the inside. The door can only be opened by pulling the outside handle.
Liftgate
Never allow a person to ride in the luggage compartment:
Allowing a person to ride in the luggage compartment is dangerous. The person in the luggage compartment could be seriously injured or killed during sudden braking or a collision.
Do not drive with the liftgate open:
Exhaust gas in the cabin of a vehicle is dangerous. An open liftgate in a moving vehicle will cause exhaust gas to be drawn into the cabin. This gas contains CO (carbon monoxide), which is colourless, odourless, and highly poisonous, and it can cause loss of consciousness and death. Moreover, an open liftgate could cause occupants to fall out in an accident.
Do not stack or leave loaded luggage unsecured in the luggage compartment:
Otherwise, the luggage may move or collapse, resulting in injury or an accident. In addition, do not load luggage higher than the seatbacks. It may affect the side or rear field of view.
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Before opening the liftgate, remove any snow and ice accumulation on it. Otherwise, the liftgate could close under the weight of the snow and ice resulting in injury.
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Be careful when opening/closing the liftgate during strong winds. If a strong gust blows against the liftgate, it could close suddenly resulting in injury.
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Fully open the liftgate and make sure that it stays open. If the liftgate is only opened partially, it could slam shut by vibration or wind gusts resulting in injury.
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When loading or unloading luggage in the luggage compartment, turn off the engine. Otherwise, you could get burned by the heat of the exhaust gas.
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Be careful not to apply excessive force to the damper stay on the liftgate such as by putting your hand on the stay. Otherwise, the damper stay may bend and affect the liftgate operation.
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Do not modify or replace the liftgate damper stay. Consult an expert repairer, we recommend an Authorised Mazda Repairer if a liftgate damper stay is deformed or damaged for reasons such as a collision or if there is some other problem.
Opening and Closing the Liftgate
Opening the liftgate with Electric liftgate opener
Unlock the doors and liftgate, then press the electric liftgate opener on the liftgate and raise the liftgate when the latch releases.
For the power liftgate operation, refer to Power Liftgate (Search).
(With the advanced keyless function)
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A locked liftgate can also be opened while the key is being carried.
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When opening the liftgate with the doors and the liftgate locked, it may require a few seconds for the liftgate latch to release after the electric liftgate opener is pressed.
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The liftgate can be closed when the doors are locked with the key left in the vehicle. However, to prevent locking the key in the vehicle, the liftgate can be opened by pressing the electric liftgate opener. If the liftgate cannot be opened despite doing this procedure, first push the liftgate completely closed, then press the electric liftgate opener to fully open the liftgate.
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When the liftgate latch is released by pressing the electric liftgate opener, the liftgate raises slightly. If the liftgate is not operated for a certain period of time, the liftgate cannot be raised.
To open
Press the electric liftgate opener again.
To close
To close the liftgate from its slightly raised position, open it first by pressing the electric liftgate opener, then close it after waiting at least 1 second.
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If the liftgate is not fully closed, the driver is notified by a warning indicated in the instrument cluster.
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If the vehicle battery is dead or there is a malfunction in the electrical system and the liftgate cannot be unlocked, the liftgate can be opened by performing the emergency procedure.
Refer to When Liftgate Cannot be Opened (Search).
Closing the liftgate
Lower the liftgate slowly using the liftgate grip recess, then push the liftgate closed using both hands.
Do not slam it. Pull up on the liftgate to make sure it is secure.
For the power liftgate operation, refer to Power Liftgate (Search).
Confirm that the liftgate is securely closed.
The liftgate, move it without pressing the electric liftgate opener to verify that the liftgate has not been left ajar.
Power Liftgate (Some Models)
The power liftgate opens/closes electrically by operating the switches in the vehicle or the buttons on the keyless entry system transmitter.
Be sure to watch the power liftgate as it opens or closes, and make sure that it closes completely:
Opening or closing the power liftgate while not watching it move is dangerous. Because of unseen obstacles and the jam-safe feature, a liftgate may not close completely and, if left unnoticed, could result in serious injury or death if an occupant were to fall out of the vehicle.
Always be sure that the area around the liftgate is clear before activating it.
Always confirm the safety of the area around the power liftgate before operating it electrically.
Not checking the area around the liftgate for people before operating it using the power liftgate switch or the button on the keyless entry system is dangerous. A person could become caught between the liftgate and an obstruction while it is opening electrically or between the liftgate and vehicle while it is closing electrically, resulting in an accident and serious injury.
Never allow children to operate the power liftgate system:
Allowing children to operate the power liftgate switch and the keyless entry system is dangerous. Children are not aware of the dangers of people getting fingers and hands caught in a moving liftgate. If someone's neck, head or hands get caught in a closing door, it could result in death or serious injury.
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When closing the power liftgate, make sure there are no foreign objects around the striker. If foreign objects are obstructing the striker, the liftgate may not close properly.
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Do not install accessories to the power liftgate other than specified accessories. Otherwise, it cannot be opened/closed automatically and could result in a malfunction.
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Be careful when switching the power liftgate from electrical to manual operation. The power liftgate may open/close unexpectedly depending on its position which could result in injury.
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Do not apply unnecessary force to the power liftgate when it is opening/closing electrically. Unnecessary force on the liftgate may cause it to reverse direction of movement automatically. Also, it could result in a malfunction.
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The power liftgate may not open/close electrically if the vehicle is parked on an incline, or there is strong wind, or the liftgate is laden with snow.
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If a power liftgate system fuse has blown, the liftgate cannot be opened using the power liftgate switch or the electric liftgate opener. Use the emergency lever to open the liftgate.
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Fully close the power liftgate before disconnecting the vehicle battery. If the battery is disconnected with the liftgate open, it cannot be opened or closed automatically after the battery is reconnected. If this happens, fully close the liftgate manually to restore the auto full open/close function.
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If the system detects weight such as that caused by a snow-laden liftgate when it is opened electrically, after the beep activates three times, the liftgate stops after reversing.
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If the power liftgate is snow-laden, remove the snow before operating the liftgate.
Operation using the transmitter
Press the power liftgate button for one second or more. The hazard warning lights flash twice and the liftgate opens/closes after the beep sounds.
Refer to Transmitter (Search).
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When the ignition is switched ON, the transmitter does not operate.
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When opening the liftgate by pressing the power liftgate button on the transmitter, the liftgate can be opened even when it is locked.
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If the power liftgate button on the transmitter is pressed while the liftgate is opening/closing electrically, the beep is activated and the liftgate stops. When pressing the power liftgate button again, the liftgate moves in the reverse direction.
Operation using each switch
Operation conditions
Opening the liftgate
If the vehicle has satisfied all the following operation conditions, the power liftgate can be opened using the power function.
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All doors and the liftgate are unlocked.
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The ignition is switched OFF, or the selector lever is in P with the ignition switched ON.
Closing the liftgate
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The ignition is switched OFF, or the selector lever is in P with the ignition switched ON.
If the vehicle moves with the selector lever shifted to a position other than P while the liftgate is opening/closing electrically, the liftgate moves as follows:
While opening electrically
The buzzer is activated, and the liftgate moves in the reverse direction automatically and closes. When the selector lever is shifted to P, you can resume the power liftgate operation using the switches.
While closing electrically
The buzzer is activated, but the liftgate continues closing.
Operation from the driver's seat (To open/close)
Press the power liftgate switch for about one second or more while the liftgate is in the fully closed/open position. The hazard warning lights flash twice and the liftgate opens/closes fully after the beep sound is heard.
Operation from outside (To open)
Press the electric liftgate opener on the liftgate and raise the liftgate. The hazard warning lights flash twice and the liftgate opens automatically after the beep sound is heard.
(With the advanced keyless function)
A locked liftgate can also be opened while the key is being carried.
Operation from outside (To close)
Press the power liftgate close switch while the liftgate is fully opened. The hazard warning lights flash twice and the liftgate closes automatically after the beep sound is heard.
If the power liftgate switch/power liftgate close switch is pressed or the electric liftgate opener is operated while the liftgate is opening/closing electrically, the beep sound is heard and the liftgate stops. Then, it reverses when any of the switches are pressed again.
Changing the power liftgate fully open position
The power liftgate fully-open position can be changed according to the height of a garage.
When changing the position
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Stop the liftgate at the desired position.
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Press the power liftgate close switch for about three seconds.
A beep sound is activated two times to indicate that the position change has been completed.
Set the desired fully-open position of the liftgate at the position where it is open more than halfway. The position where it is less than halfway open cannot be set.
To reset
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Open the liftgate.
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Press the power liftgate close switch for about seven seconds.
A beep sound is activated three times to indicated that the reset has been completed.
After about 3 seconds have elapsed since the switch was pressed, a beep sound is activated 2 times to indicate that the liftgate fully-open position has changed. Continuously press the switch for about 7 seconds to complete the reset.
Jam-safe equipment
While the power liftgate is opening/closing electrically and the system detects a person or an object in the liftgate's path, the liftgate will move in the reverse direction automatically and stops.
Always check the area around the power liftgate before opening/closing it:
Not checking for occupants and objects around the power liftgate before opening/closing it is dangerous. The jam-safe equipment is designed to prevent jamming in the event an obstruction is in the liftgate's path. The system may not detect certain objects obstructing the liftgate depending on the way they are positioned and their shape. However, if the jam-safe function detects an obstruction and moves the liftgate in the reverse direction, an occupant in the liftgate's path could be seriously injured.
Sensors are installed on both ends of the power liftgate. Be careful not to allow the sensors to be scratched or damaged by sharp objects, otherwise the liftgate may no longer open/close automatically. In addition, if the sensor is damaged while the liftgate is closing automatically, the system will stop.
The jam-safe equipment does not activate during easy closure operation when the power liftgate is between the near-shut position and fully closed position.
When the power liftgate is moving in the open/close direction and an obstruction is detected, the beep sound will be heard and the liftgate moves in the reverse direction and stops.
Liftgate easy closure
The Easy Closure system automatically closes the liftgate completely from the near-shut position.
This system also operates when the liftgate is closed manually.
When closing a liftgate, always keep hands and fingers away from the liftgate:
Placing hands or fingers around a liftgate is dangerous because the liftgate closes automatically from the near-shut position, which could cause hands and fingers to be pinched and injured.
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If the electric liftgate opener is pressed while the easy closure function is operating, the liftgate can be opened.
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If the liftgate is opened/closed repeatedly in a short period of time, the easy closure function may not operate. Wait for about 2 seconds and then try again.
