Audio Set

Volume adjustment

Turn the commander switch volume dial. The volume switch on the steering switch can also be pressed.

 


Press the volume dial to mute and pause. However, while an audio source which cannot be paused such as FM radio is playing, only mute is available. Press the volume dial again to resume the audio.

Display setting

Select the icon on the home screen to display the Settings screen.

Select the tab to select the item you would like to change.

Display OFF/Clock

The centre display can be turned off. Select to turn the display off.

When is selected the centre display turns off and the clock is displayed.

The centre display can be turned back on as follows:

  • Touch the centre display.

  • Operate the commander switch.

Daytime/nighttime (Mode) screen setting

The daytime or nighttime screen can be selected.

:

(With auto-light control)

Switches screen automatically according to position lights illumination condition. However, when the light sensor detects that the surrounding area is bright such as when the position lights are turned on in the daytime, the screen is switched to the daytime screen*1

(Without auto-light control)

Switches screen automatically according to position lights illumination condition.*1

: Daytime screen setting

: Nighttime screen setting

  1. The display is constantly on daytime screen when the illumination dimmer is cancelled.

Brightness adjustment

Adjust the centre display brightness using the slider.

Contrast adjustment

Adjust the centre display contrast using the slider.

Display setting reset

All of the screen setting values can be reset to their initial settings.

  1. Select .

  2. Select .

Playback

  1. Select the icon on the home screen to display the Entertainment screen.

  2. Select to switch to the AUX mode. The following icons are displayed in the lower part of the centre display.

Icon

Function

Displays the Entertainment menu. Use to switch to a different audio source.

Displays sound settings to adjust audio quality level.

Refer to Volume/Display/Sound Controls (Search).

 


  • If a device is not connected to the auxiliary jack, the mode does not switch to the AUX mode.

  • Adjust the audio volume using the portable audio device, commander switch, or audio control switch.

  • Audio adjustments can also be made using the portable audio device's volume setting.

  • If the connection plug is pulled out from the auxiliary jack while in AUX mode, noise may occur.

Playback

  1. Select the icon on the home screen to display the Entertainment screen.

  2. Select or to switch the USB mode. The following icons are displayed in the lower part of the centre display.

Icon

Function

Displays the Entertainment menu. Use to switch to a different audio source.

Category list is displayed.

Current track list is displayed.

Select a desired track to play it.

Plays the current track repeatedly.

Select it again to play the tracks in the current track list repeatedly.

When selected again, the function is cancelled.

Tracks in the current track list are played randomly.

Select it again to cancel.

Starts playing a track similar to the current track using Gracenote®'s More Like This™.

Select the desired song from the category list to cancel More Like This™.

If selected within a few seconds from the beginning of a song which has started to play, the previous song is selected.

If more than a few seconds have elapsed, the song currently being played is replayed from the beginning.

Long-press to fast reverse. It stops when you remove your hand from the icon or the commander knob.

Track is played. When selected again, playback is temporarily stopped.

Advances to the beginning of the next song.

Long-press to fast forward.

Displays sound settings to adjust audio quality level.

Refer to Volume/Display/Sound Controls (Search).

 


  • If a file name in the USB memory is too long, it could cause operation problems such as not being able to playback the song.

    (Recommended: Within 80 characters)

  • The album art may not display depending on the album art size.

  • To move to the desired location on the track, move the slider indicating the playback time.

  • The appearance of the repeat and shuffle icons changes depending on the type of operation in which the function is used.

Category list

Select the icon to display the following category list.

Select a desired category and item.

Category

Function

Playlist*1

Displays playlists on the device.

Artist

Displays the artist name list.

All the tracks or tracks for each album of the selected artist can be played.

Album

Displays the album name list.

Song

All the tracks in the device are displayed.

Genre

Displays the genre list.

All the tracks or tracks per album or artist in the selected genre can be played.

Audiobook*2

Displays the audiobook list.

Chapters can be selected and played.

Podcast*2

Displays the podcast list.

Episode can be selected and played.

Apple Music Radio*2

Displays Apple Music Radio stations.

A station can be selected and played.

Folder*3

Displays the folder/file list.

  1. Playlist folders of Apple devices are not supported.

  2. Apple device only

  3. USB-Sticks and USB-Android™ device only

Example of use (to play all tracks in USB device)

(Method 1)

  1. Select to display the category list.

  2. Select .

    All the tracks in the USB device are displayed.

  3. Select a desired track.

    The selected track is played. All the tracks in the USB device can be played by continuing playback.

 


Only the tracks in the desired category selected in Step 2 are played.

(Method 2)*1

  1. Select to display the category list.

  2. Select .

    All the folders in the USB device are displayed.

  3. Select .

    All the tracks in the USB device are displayed.

  4. Select a desired track.

    The selected track is played. All the tracks in the USB device can be played by continuing playback.

  1. Can be operated using an Android™ device or USB flash memory.

 


Only the tracks in the desired folder selected in Step 3 are played.

What is Apple CarPlay?

Apple CarPlay allows you to make calls, send or receive messages, and listen to music using your iPhone with the vehicle's audio system, or search for destinations using the maps. In addition, voice recognition operation is possible using Siri.

 


  • YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT USE OF APPLE CARPLAY (“THE APPLICATION”) IS AT YOUR SOLE RISK AND THAT THE ENTIRE RISK AS TO SATISFACTORY QUALITY, PERFORMANCE, ACCURACY AND EFFORT IS WITH YOU TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, AND THAT THE APPLICATION AND INFORMATION ON THE APPLICATION IS PROVIDED “AS IS” AND “AS AVAILABLE”, WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND, AND MAZDA HEREBY DISCLAIMS ALL WARRANTIES AND CONDITIONS WITH RESPECT TO THE APPLICATION AND INFORMATION ON THE APPLICATION, EITHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES AND/OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, QUIET ENJOYMENT, AND NONINFRINGEMENT OF THIRD PARTY RIGHTS. AS EXAMPLES, AND WITHOUT LIMITATION, MAZDA DISCLAIMS ANY WARRANTY REGARDING THE ACCURACY OF DATA PROVIDED BY THE APPLICATION, SUCH AS THE ACCURACY OF DIRECTIONS, ESTIMATED TRAVEL TIME, SPEED LIMITS, ROAD CONDITIONS, NEWS, WEATHER, TRAFFIC, OR OTHER CONTENT PROVIDED BY APPLE, ITS AFFILIATES, OR THIRD PARTY PROVIDERS; MAZDA DOES NOT GUARANTEE AGAINST LOSS OF APPLICATION DATA, WHICH MAY BE LOST AT ANY TIME; MAZDA DOES NOT GUARANTEE THAT THE APPLICATION OR ANY SERVICES PROVIDED THROUGH THEM WILL BE PROVIDED AT ALL TIMES OR THAT ANY OR ALL SERVICES WILL BE AVAILABLE AT ANY PARTICULAR TIME OR LOCATION. FOR EXAMPLE, SERVICES MAY BE SUSPENDED OR INTERRUPTED WITHOUT NOTICE FOR REPAIR, MAINTENANCE, SECURITY FIXES, UPDATES, ETC., SERVICES MAY BE UNAVAILABLE IN YOUR AREA OR LOCATION, ETC. IN ADDITION, YOU UNDERSTAND THAT CHANGES IN THIRD PARTY TECHNOLOGY OR GOVERNMENT REGULATION MAY RENDER THE SERVICES AND/OR APPLICATIONS OBSOLETE AND/OR UNUSABLE.

    TO THE EXTENT NOT PROHIBITED BY LAW, IN NO EVENT SHALL MAZDA OR ITS AFFILIATES BE LIABLE FOR PERSONAL INJURY, OR ANY INCIDENTAL, SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, CORRUPTION OR LOSS OF DATA, FAILURE TO TRANSMIT OR RECEIVE ANY DATA, BUSINESS INTERRUPTION OR ANY OTHER COMMERCIAL DAMAGES OR LOSSES, ARISING OUT OF OR RELATED TO THE APPLICATION OR YOUR USE OF OR INABILITY TO USE THE APPLICATION OR INFORMATION ON THE APPLICATION.

  • When using Apple CarPlay, please avoid distraction and use Apple CarPlay responsibly. Stay fully aware of driving conditions and always obey applicable laws.

 


  • Apple CarPlay is provided by Apple and its use is subject to your agreement to the Apple CarPlay terms of use, which are included as part of the Apple iOS terms of use.

  • When using Apple CarPlay, location, speed, and other vehicle data is transferred to your iPhone. For further details, refer to Apple’s Privacy Policy.

How to use Android Auto™ mode

Bluetooth®

Bluetooth® Preparation

Deleting a device

Selecting and deleting devices

  1. Select the icon on the home screen to display the Settings screen.

  2. Select the tab.

  3. Select .

  4. Turn the Bluetooth® setting on.

  5. Select the device name which you would like to delete.

  6. Select .

  7. Select .

Deleting all devices

  1. Select the icon on the home screen to display the Settings screen.

  2. Select the tab.

  3. Select .

  4. Select .

  5. Select .

  6. Select .

Changing PIN code

PIN code (4 digits) can be changed.

  1. Select the icon on the home screen to display the Settings screen.

  2. Select the tab.

  3. Select .

  4. Select .

  5. Select .

  6. Input the new PIN code to be set.

  7. Select .

Available Language

The language can be changed.

Refer to Settings (Search).

 


Depending on the language, it may only be available for the screen display, but not for the voice recognition.

Bluetooth® Audio

Applicable Bluetooth® specification (Recommended)

Ver. 1.1/1.2/2.0 EDR/2.1 EDR/3.0 (conformity)

Response profile

  • A2DP (Advanced Audio Distribution Profile) Ver. 1.0/1.2

  • AVRCP (Audio/Video Remote Control Profile) Ver. 1.0/1.3/1.4

 

A2DP is a profile which transmits only audio to the Bluetooth® unit. If your Bluetooth® audio device corresponds only to A2DP, but not AVRCP, you cannot operate it using the control panel of the vehicle's audio system. In this case, only the operations on the mobile device are available the same as when a portable audio device for a non-compliant Bluetooth® device is connected to the AUX terminal.

Function

A2DP

AVRCP

Ver. 1.0

Ver. 1.3

Ver. 1.4

Playback

X

X

X

X

Pause

X

X

X

X

File (Track) up/down

X

X

X

Reverse

X

X

Fast-forward

X

X

Text display

X

X

Repeat

Depends on device

Depends on device

Shuffle

Depends on device

Depends on device

Scan

Depends on device

Depends on device

Folder up/down

Depends on device

X: Available

—: Not available

 


  • The battery consumption of Bluetooth® audio devices increases while Bluetooth® is connected.

  • If a general mobile phone device is USB connected during music playback over the Bluetooth® connection, the Bluetooth® connection is disconnected. For this reason, you cannot have music playback over a Bluetooth® connection and music playback using a USB connection at the same time.

  • If a device which supports AVRCP Ver. 1.6 or higher is connected, song information may not display correctly.

  • The system may not operate normally depending on the Bluetooth® audio device.

Switching to Bluetooth® audio mode

To listen to music or voice audio recorded to a Bluetooth® audio device, switch to the Bluetooth® audio mode to operate the audio device using the audio system control panel. Any Bluetooth® audio device must be paired to the vehicle's Bluetooth® unit before it can be used.

Refer to Bluetooth® Preparation (Search).

  1. Turn on the Bluetooth® audio device's power.

  2. Switch the ignition to ACC or ON.

  3. Select the icon on the home screen to display the Entertainment screen.

  4. When is selected, switches to the Bluetooth® audio mode to begin playback.

 


  • If the Applications screen is not displayed on the device, Bluetooth® audio may not play on the centre display.

  • If Bluetooth® audio is used after using Aha™ or Stitcher™ radio, the application on the mobile device has to be closed first.

  • If the Bluetooth® audio device does not begin playback, select the icon.

  • If the mode is switched from Bluetooth® audio mode to another mode (radio mode), audio playback from the Bluetooth® audio device stops.

Bluetooth® Audio Device Information Display

When connecting a Bluetooth® audio device, the unit searches the following information from the database stored in the vehicle and it is displayed on the screen. The database information stored in this device uses database information in the Gracenote® music recognitions service.

AVRCP Ver. lower than 1.3

AVRCP Ver. 1.3

AVRCP Ver. 1.4 or higher

Device name

X

X

X

Remaining battery charge of device

X

X

X

Song name

X

X

Artist name

X

X

Album name

X

X

Playback time

X

X

Genre name

X

X

Album art image

X

X

X: Available

—: Not available

 


Some information may not display depending on the device, and if the information cannot be displayed, “Unknown - - -” is indicated.

Refer to Gracenote® Database (Search) for the method of updating the database.

How to Use Aha™

What is Aha™?

Aha™*1 is an application which can be used to enjoy various Internet content such as Internet radio and podcasts.

Stay connected to your friends activities by getting updates from Facebook and Twitter.

Using the location-based service, nearby services and destinations can be searched or real-time local information can be obtained.

For details on Aha™, refer to “http://www.aharadio.com/”.

  1. Aha™, the Aha™ logo, and the Aha™ trade dress are trademarks or registered trademarks of Harman International Industries, Inc., used with permission.

 


  • The service content provided by Aha™ varies depending on the country in which the user resides. In addition, the service is not available in some countries.

  • To operate Aha™ from your Bluetooth® device, perform the following in advance:

    • Install the Aha™ application to your device.

    • Create an Aha™ account for your device.

    • Log onto Aha™ using your device.

    • Select the preset station on your device.

  • If the Applications screen is not displayed on the device, Aha™ may not play on the centre display.

Playback

Select the icon on the home screen to display the Entertainment screen. When is selected, the following icons are displayed at the bottom of the centre display. The displayed icon differs depending on the selected station.

In addition, icons other than the following icons may be displayed.

Icon

Function

Displays the Entertainment menu. Use to switch to a different audio source.

Displays the main menu.

Use to switch to other stations.

Displays the content list.

Use to switch to other desired content on the station.

Like*1

Evaluates the current content as “Like”.

Dislike*1

Evaluates the current content as “Dislike”.

Reverses for 15 seconds.

Map (vehicles with navigation system)

Displays the destination searched by the location based services on the navigation system.

Call

A call can be made to the telephone number of a shop searched using the Location Based Services. Available when a device is connected as a Hands-Free.

Returns to the previous content.

Pauses playback of the content. When selected again, playback resumes.

Goes to the next content.

Fast-forwards for 30 seconds.

Displays sound settings to adjust audio quality level.

Refer to Volume/Display/Sound Controls (Search).

  1. Some stations may use alternate variations of Like and Dislike, based on station type or provider.

Main menu

Select the icon.

Switch the tab and select the station category.

Tab

Function

Presets

Displays the preset station list set on the device.

Select the preset station name to play the station content.

Nearby

Select the desired station.

Guidance is provided to the searched destination near the vehicle's position.

You can designate desired categories previously set using the filter setting on your device.

 


The available Location Based Services may differ because the services depend on the content provided by Aha™.

Example of use (Location Based Services)

  1. Select the desired station from the “Nearby” tab on the main menu.

    The destination name or address playback starts in the order of the destination name list.

  2. When the icon is selected, the currently displayed destination is displayed on the navigation system (vehicles with navigation system).

  3. When the icon is selected, a phone call is placed to the currently displayed destination.

  4. Select the icon to display the content list.

    Selection of other destinations from the list can be made.

What is Stitcher™ Radio?

Stitcher™*1 radio is an application which can be used to listen to Internet radio or stream podcasts.

Recommended content is automatically selected by registering content which you put into your favourites, or by pressing the Like or Dislike button.

For details on Stitcher™ Radio, refer to “http://stitcher.com/”.

  1. Stitcher™, the Stitcher™ logo, and the Stitcher™ trade dress are trademarks or registered trademarks of Stitcher, Inc., used with permission.

 


  • To operate Stitcher™ Radio from your Bluetooth® device, perform the following in advance:

    • Install the Stitcher™ Radio application to your device.

    • Create a Stitcher™ Radio account for your device.

    • Log onto Stitcher™ Radio using your device.

  • If the Applications screen is not displayed on the device, Stitcher™ may not play on the centre display.

Making a Call

For Mazda Connect, making calls is possible using any of the following 6 methods:

  • Phonebook downloaded from Bluetooth® device (mobile phone) (voice recognition function can be used)

  • Favourites

  • Call record

  • Dialing a telephone number (voice recognition function can be used)

  • “Redial” - Voice recognition command for making a call to the latest outgoing call record.

  • “Call back” - Voice recognition command for making a call to the latest incoming call record.

Phonebook Usage

Telephone calls can be made by saying the contact name in the downloaded phonebook or the name of a person whose phone number has been registered in the Bluetooth® Hands-Free. Refer to Import contact (Download Phonebook).

  1. Press the talk button.

  2. Wait for the beep sound.

  3. Say: “Call XXXXX... (Ex. “John”) Mobile”. (You can also say, “Home”, “Work”, or “Other” instead of “Mobile”, depending on how you set up your contact information.)

  4. Follow the voice guidance to make the call, or simple press the pick-up button on the steering switch during or after the guidance to make the call.

Screen operation

  1. Select the icon on the home screen to display the Communication screen.

  2. Select to display the contact list.

  3. Select the contact you would like to call to display the details for the contact.

  4. Select the desired phone number to make the call.

Import contact (Download Phonebook)

Phonebook data from your device (Mobile phone) can be sent and registered to your Bluetooth® Hands-Free phonebook using Bluetooth®.

(Automatic downloading)

The “Auto Download Contacts” setting must be on. When hands-free is connected to the device, the phonebook is downloaded automatically.

Refer to Communication Settings (Search).

(Manually downloading)

If the “Auto Download Contacts” setting is off, download the phonebook using the following procedure.

  1. Select the icon on the home screen to display the Communication screen.

  2. Select to display the contact list.

  3. Select .

  4. Select or to switch to the device operation.

  5. If is selected, select .

  6. Download will be started from the mobile phone.

 


  • If “Import All Contacts” is performed after saving the phonebook to the Bluetooth® unit, the phonebook will be overwritten.

  • A maximum of 1,000 contacts can be registered to the phonebook.

  • Phonebook, incoming/outgoing call record, and favourite memories are exclusive to each mobile phone to protect privacy.

  • Contacts with no telephone number are not registered.

Favourites Contacts

A maximum of 50 contacts can be registered. It will take less time to make a call after registering the telephone number. In addition, you do not have to look for the person you want to call in the phonebook.

Registering to your favourites

  1. Select the icon on the home screen to display the Communication screen.

  2. Select to display the favourites list.

  3. Select .

  4. Select or .

  5. Select from the displayed list.

 


When “Add New Contact” is selected, information such as the selected person’s name is also registered. In addition, when “Add New Contact Details” is selected, only the telephone number of the selected person is registered.

Calling a favourite

  1. Select the icon on the home screen to display the Communication screen.

  2. Select to display the favourites list.

  3. (If only one phone number is registered to contact)

    Select the contact information you would like to call. Go to Step 5.

    (If multiple phone numbers are registered to contact)

    Select the contact you would like to call to display the screen indicating the details for the contact. Go to Step 4.

  4. Select the phone number you would like to call.

  5. Select .

Deleting a favourite

  1. Select the icon on the home screen to display the Communication screen.

  2. Select to display the favourites list.

  3. Select .

  4. Select .

  5. Select the contact information which you would like to delete.

  6. Select .

Changing the display order of your favourites list

  1. Select the icon on the home screen to display the Communication screen.

  2. Select to display the favourites list.

  3. Select .

  4. Select .

  5. The contact can be moved after it is selected.

  6. Slide the contact or move it using the commander switch, then select .

Changing contact name of your favourites

  1. Select the icon on the home screen to display the Communication screen.

  2. Select to display the favourites list.

  3. Select .

  4. Select .

  5. Select the contact to display the keyboard screen.

  6. If a new name is input and is selected, the contact name is stored.

 


If the contact is long-pressed when the favourites list is displayed, the contact information can be edited (deleted, moved).

Telephone Number Input

 


Practice this while parked until you are confident you can do it while driving in a non-taxing road situation. If you are not completely comfortable, make all calls from a safe parking position, and only start driving when you can devote your full attention to driving.

  1. Select the icon on the home screen to display the Communication screen.

  2. When is pressed, the dial pad is displayed.

  3. Input the telephone number using the dial pad.

  4. Select to make the call.

Numeral or symbol entry

Use the dial pad.

Long-press the to input +.

Select to delete the currently input value.

Long-press to delete all input values.

Redial Function

Makes a call to the last person called (latest person on outgoing call record) from the mobile phone/vehicle.

  1. Press the talk button.

  2. Wait for the beep sound.

  3. Say: “Redial”

Call back Function

Makes a call to the last person who called your (latest person on incoming call record) mobile phone/vehicle.

  1. Press the talk button.

  2. Wait for the beep sound.

  3. Say: “Call back”

Call Interrupt

A call can be interrupted to receive an incoming call from a third party.

When is selected or the pick-up button on the steering wheel is pressed, the current call is held and the system switches to the new incoming call.

When is selected, the current call is ended and the system switches to the new incoming call (GSM network only).

When is selected or the hang-up button on the steering wheel is pressed, an incoming call is refused.

 


  • The function may not be available depending on the contractual content of the mobile device.

  • The function may not be operable depending on the type of the telephone network and the mobile device.

Receiving and Replying to Messages (available only with E-mail/SMS compatible phones)

 


The E-mail and SMS functions may not be available in some regions.

SMS (Short Message Service) messages, and E-mail received by connected devices can be downloaded, displayed, and played (read by the system).

Additionally, replies can also be made to calls and messages in the received messages.

Downloading messages

Up to 20 new messages can be downloaded and displayed from a connected device.

 


For E-mail, 20 messages for each account can be downloaded.

(Automatic downloading)

The “Auto Download Email” (E-mail) or “Auto Download SMS” (SMS) setting must be on. A message is downloaded automatically when the Bluetooth® unit is connected to the device.

Refer to Communication Settings (Search).

(Manually downloading)

When the “Auto Download Email” (E-mail) or “Auto Download SMS” (SMS) setting is off, the message is downloaded using the following procedure.

  1. Select the icon on the home screen to display the Communication screen.

  2. Select or to display the Inbox.

  3. Select .

  4. Download will be started from the mobile phone.

 


  • Attached data is not downloaded.

  • Messages up to 1 kilobyte (E-mail)/140-bytes (SMS) can be downloaded.

  • A message list is created for each device.

  • If the connected device does not correspond to MAP 1.0, the AT command is used to download. The downloaded message indicates that it is already read.

  • Downloading using the AT command may not function depending on the connected device.

  • If an iPhone is connected, the following functions cannot be used.

    • Downloading past messages

    • Replying to messages

  • iPhone is a trademark of Apple Inc., registered in the U.S. and other countries.

Receiving messages

(Method 1)

When a device receives a message, a message received notification is displayed. The “Email Notifications” (E-mail) or “SMS Notifications” (SMS) setting must be on.

Refer to Communication Settings (Search).

Select and display the message.

(Method 2)

  1. Select the icon on the home screen to display the Communication screen.

  2. Select and display the new message list for E-mail and SMS.

  3. Select the message you would like to display.

 

The following icons are displayed in the lower part of the details on the message. Icons which can be used differ depending on use conditions.

Icon

Function

Displays the Communication menu.

Displays the inbox.

Plays back a message.

When selected again, playback is temporarily stopped.

Displays the previous message.

Displays the next message.

Only replies to the sender of the currently displayed message.

Select the sentence on the displayed reply screen and select the sentence for sending from the preset message.

Select .

(Only E-mail)

Replies to all members including CC.

Select the sentence on the displayed reply screen and select the sentence for sending from the preset message.

Select .

Makes a call to a person who sent a message.

For E-mail, this function may not work depending on the device.

Deletes a message.

The messages stored in a device is also deleted.

 


Up to 3 preset messages can be selected.

Example of use (verify unread E-mail)

  1. Select the icon on the home screen to display the Communication screen.

  2. Select to display the inbox.

     

  3. Select the unread message displayed in bold.

  4. The details of the message are displayed and replying to the message, making a call, or playback can be performed.

Changing account for displaying (E-mail only)

  1. Select .

  2. Select the account which you would like to display. Only the messages for the selected account are displayed in the inbox.

Editing preset messages

  1. Select the icon on the home screen to display the Communication screen.

  2. Select .

  3. Select .

  4. Select the preset message which you would like to edit. The keyboard screen is displayed.

  5. When the message is input and is selected, the message is stored as a preset message.

 


  • Select the icon to change the language.

  • Select the icon to switch between capitalized and lower-case characters.

  • Select the icon to return to the previous screen without storing the edit.

Voice Recognition

Basic Operation Method

Activating Voice Recognition

Press the talk button.

Ending Voice Recognition

Use one of the following methods:

  • Press the hang-up button.

  • Say, “Cancel”.

  • Operate the commander switch or the centre display (only when vehicle is stopped).

Skipping Voice Guidance (for faster operation)

Press and release the talk button.

Troubleshooting for Voice Recognition

If you do not understand an operation method while in the voice recognition mode, say “Tutorial” or “Help”.

Commands useable anytime during voice recognition

“Go Back” and “Cancel” are commands which can be used at anytime during voice recognition.

Returning to previous operation

To return to the previous operation, say, “Go Back” while in voice recognition mode.

Cancel

To put the Bluetooth® Hands-Free system in standby mode, say, “Cancel” while in voice recognition mode.

To prevent a deterioration in the voice recognition rate and voice quality, the following points should be observed:

  • The voice recognition cannot be performed while voice guidance or the beep sound is operating. Wait until the voice guidance or the beep sound is finished before saying your commands.

  • Phone related commands are available only when your phone is connected via Bluetooth®. Make sure your phone is connected via Bluetooth® before you operate phone related voice commands.

  • Music play commands, such as Play Artist and Play Album can be used only in USB audio mode.

  • Do not speak too slowly or loudly (no loud voice).

  • Speak clearly, without pausing between words or numbers.

  • Dialects or different wording other than hands-free prompts cannot be recognised by voice recognition. Speak in the wording specified by the voice commands.

  • It is not necessary to face the microphone or approach it. Speak the voice commands while maintaining a safe driving position.

  • Close the windows and/or the sunroof to reduce loud noises from outside the vehicle, or turn down the airflow of the air-conditioning system while Bluetooth® Hands-Free is being used.

  • Make sure the vents are not directing air up towards the microphone.

 


If the voice recognition performance is not satisfactory.

Refer to Troubleshooting (Search).

Voice Command List

Voice command

When the talk button is pressed and the following command is spoken, the audio or navigation can be operated. The commands in the () can be omitted. The specified name and number are put into the {}.

Standard command

Voice command

Function

Help

Usable commands can be verified.

Tutorial

Basic voice commands and methods of use can be verified.

(Navigate/Take me/Drive) Home

Set the destination to Home.

Communication (phone) related command

Voice command

Function

Call {name in phonebook} (mobile/home/work/other)

Example: “Call John Mobile”

Call to the contact in the downloaded phonebook.

Refer to Making a Call (Search).

Redial

Call to the last contact you called.

Refer to Making a Call (Search).

Callback

Call to the last contact who called you.

Refer to Making a Call (Search).

Entertainment (audio) related command

Voice command

Function

Corresponding audio source

(Go to/Play) Bluetooth (Audio)

Switches the audio source to BT audio.

Can also switch to each audio source by similarly using commands such as FM, AM, or USB.

All

Play Artist {Artist name}

Plays the selected artist.

USB

Navigation related command (Some Models)

For the navigation screen voice commands, refer to the separate navigation system manual.

 


  • Some commands cannot be used depending on the grade and specification.

  • Some commands cannot be used depending on the device connection conditions and the use conditions.

  • The commands are examples of the available commands.

Settings

 


Depending on the grade and specification, the screen display may differ.

Select the icon on the home screen and display the Settings screen.

Switch the tab and select the setting item you want to change.

You can customize settings in the setup display as follows:

Tab

Item

Function

AD-Disp

Height

Brightness Control

Other

Refer to Active Driving Display (Search).

Display

Refer to Volume/Display/Sound Controls (Search).

Safety

360° View Monitor

Distance Recognition Support System

Other

Refer to Personalisation Features (Search).

Sound

Refer to Volume/Display/Sound Controls (Search).

Clock

Adjust Time

Displays the currently set time is displayed.

Press to advance the hour/minute, and select to move the hour/minute back.

AM/PM can only be selected with the 12-hour clock display.

GPS Sync

Synchronizes with GPS when turned on.

When turned off, the time can be changed from “Adjust Time”.

Time Format

Changes the display between 12 and 24-hour clock time.

Time Zone Select

When it's not synchronized with GPS, select the region you want to specify.

Daylight Savings Time

Turns the daylight saving time setting on/off.

When ON, the time advances 1 hour. When OFF, it returns to normal time.

Vehicle

Rain Sensing Wiper

Door Locks

Other

Refer to Personalisation Features (Search).

Devices

Bluetooth

Refer to Bluetooth® Preparation (Search).

Android Auto

An Android Auto™ mode connection can be set on or off when connecting an Android™ Smartphone.

The setting takes effect directly after switching on/off.

Displays in grey and cannot be selected if an Android™ Smartphone is not connected.

Apple CarPlay

An Apple CarPlay connection can be set on or off when connecting an iPhone.

For the setting to take effect, it is necessary to connect the iPhone again.

Displays in grey and cannot be selected if an iPhone is not connected.

Network Management

Wi-Fi™ is used to obtain Navi POI/Real Time Traffic function (Such as gas prices, weather, nearest restaurant)

System

Tool Tips

Turns button explanations ON/OFF.

Language

Changes the language.

Temperature

Changes the setting between Fahrenheit and Celsius.

Distance

Changes the setting between miles and kilometres.

Music Database Update

Used to update Gracenote®. Gracenote® is used with USB Audio and Bluetooth® Audio, and provides:

  1. Supplementary music information (Such as song name, artist name)

  2. Voice recognition assistance for Play Artist and Play Album

Gracenote® can be downloaded from the Mazda Handsfree Website.

Refer to Gracenote® Database (Search).

Factory Reset

Memory and settings are initialized to the factory settings.

The initialization launches by selecting the button.

About

Agreements and Disclaimers

Verify the disclaimer and agree.

Version Information

Can verify the current audio unit OS version and Gracenote® Database version.

Troubleshooting

Apple CarPlay use-related issues

Symptom

Cause

Solution method

Apple CarPlay cannot launch even though an Apple-genuine connector cord is inserted into the USB port and it is connected to my iPhone.

You used the wrong USB port.

Use the USB port displaying the mark to start Apple CarPlay.

The error message, “Mobile device error” is displayed after connecting my iPhone to the USB port.

There is mis-communication between the vehicle's audio system and your iPhone.

Disconnect the connector cord from the USB port once and then reconnect it.

The icon of the application I want to use is not displayed on the home screen of Apple CarPlay.

Only applications compatible with Apple CarPlay are displayed on the screen.

Contact the application's supplier.

Voice recognition using Siri is poor or incorrect for commands or contact names.

There are many possible reasons for this such as:

  1. Poor network connectivity

  2. Road noise/sound of air blowing from air conditioner

  3. Incorrect iPhone language setting

  1. Use the commander switch to complete the task or wait until there is sufficient network connectivity before using Siri again.

  2. For better voice recognition, speak loud and clear.

  3. Make sure that the iPhone language is set correctly (Example: US English vs UK English).

If you are still having difficulty using Siri, visit the Apple support site or contact Apple.

There is a difference in the audio volume between Bluetooth® audio and Apple CarPlay.

Check the volume of the audio on the device connected via Bluetooth®. The volume on some devices connected via Bluetooth® can be adjusted.

Android Auto™ use-related issues

Symptom

Cause

Solution method

The Android Auto™ mode does not launch even though the Android™-genuine connector cord is inserted into the USB port and it is connected to my Android™ Smartphone.

The Android Auto™ application has not been downloaded to your Android™ Smartphone.

To use Android Auto™ with your vehicle, the Android Auto™ application is required on your Android™ Smartphone. Download the Android Auto™ application from the Google Play™.

You used the wrong USB port.

Use the USB port displaying the mark to start the Android Auto™ mode.

The error message, “Mobile device error” is displayed after connecting my Android™ Smartphone to the USB port.

There is mis-communication between the vehicle's audio system and your Android™ Smartphone.

Disconnect the connector cord from the USB port once and then reconnect it.

Your Android™ Smartphone cannot be paired because another device is connected via Bluetooth®.

Disconnect the other device's Bluetooth® connection, disconnect the connector cord of the Android™ Smartphone from the USB terminal once, and then reconnect it.

The icon of the application I want to use is not displayed on the home screen while in Android Auto™ mode.

Only applications compatible with Android Auto™ are displayed on the screen.

Contact the application's supplier.

  • Voice recognition is poor or incorrect.

  • Voice recognition responds slowly or it does not work.

If you are having difficulty using the voice recognition, visit the Android Auto™ support site or contact Google™.

There is a difference in the audio volume between Bluetooth® audio and Android Auto™.

Check the volume of the audio on the device connected via Bluetooth®. The volume on some devices connected via Bluetooth® can be adjusted.

Mazda Bluetooth® Hands-Free Customer Service

If you have any problems with Bluetooth®, contact our toll-free customer service centre.

Phone:

(Germany)

0800 4263 738 (8:00―18:00 Central European Time)

(Except Germany)

00800 4263 7383 (8:00―18:00 Central European Time)

(Worldwide)

49 721 5099 8198 (8:00―18:00 Central European Time)

Web:

http://www.mazdahandsfree.com

Bluetooth® Device pairing, connection problems

Symptom

Cause

Solution method

Unable to perform pairing.

Make sure that the Bluetooth® device is compatible with the Bluetooth® unit, and that Bluetooth® and Find Mode*1 are on and the airplane mode is off in the Bluetooth® device setting. Turn off the power of the Bluetooth® device once, then turn it back on. If pairing is still not possible after this, contact an expert repairer (we recommend an Authorised Mazda Repairer) or Mazda Bluetooth® Hands-Free Customer Service.

Pairing cannot be performed again.

The pairing information paired to the Bluetooth® unit or device is not recognised correctly.

Perform pairing using the following procedure:

  1. Delete the applicable Bluetooth® device on the Mazda Connect.

  2. Delete “Mazda” from the Bluetooth® search screen of the Bluetooth® device.

  3. Perform pairing again.

If pairing is not possible after trying the procedure, turn off the power of the Bluetooth® device once, then turn it back on. If pairing is still not possible after this, contact an expert repairer (we recommend an Authorised Mazda Repairer) or Mazda Bluetooth® Hands-Free Customer Service.

It takes time for automatic connection.

There are a lot of paired Bluetooth® devices.

Delete the pairing information for unused Bluetooth® devices.

If it takes time for an automatic connection even though the above operation has been done, do a manual connection.

Unable to perform pairing.

The Bluetooth® function and the Find Mode/Visible setting*1 on the device may turn off automatically after a period of time has elapsed depending on the device.

Check whether the Bluetooth® function and the Find Mode/Visible setting*1 on the device are turned on and pairing or reconnect.

Does not connect automatically when starting the engine.

Automatically connects, but then disconnects suddenly.

Disconnects intermittently.

The device is in a location in which radio wave interference can occur easily, such as inside a bag in a rear seat, in a rear pocket of a pair of pants.

Move the device to a location in which radio wave interference is less likely to occur.

Does not connect automatically when starting the engine.

The pairing information is updated when the device OS is updated.

Perform pairing using the following procedure:

  1. Delete the applicable Bluetooth® device on the Mazda Connect.

  2. Delete “Mazda” from the Bluetooth® search screen of the Bluetooth® device.

  3. Perform pairing again.

If pairing is not possible after trying the procedure, turn off the power of the Bluetooth® device once, then turn it back on. If pairing is still not possible after this, contact an expert repairer (we recommend an Authorised Mazda Repairer) or Mazda Bluetooth® Hands-Free Customer Service.

  1. Setting which detects the existence of a device external to the Bluetooth® unit.

 


  • When the OS of the device is updated, the pairing information may be deleted. If this happens, reprogramme the pairing information to the Bluetooth® unit.

  • If you pair your phone which has already been paired to your vehicle more than once in the past, you need to delete “Mazda” on your mobile device. Then, execute the Bluetooth® search on your mobile device once again, and pair to a newly detected “Mazda”.

  • Before you pair your device, make sure that Bluetooth® is “ON”, both on your phone and on the vehicle.

  • If Bluetooth®-enabled devices are used in the following locations or conditions, connection via Bluetooth® may not be possible.

    • The device is in a location hidden from the centre display such as behind or under a seat, or inside the glove compartment.

    • The device contacts or is covered by a metal object or body.

    • The device is set to power-saving mode.

  • Different Bluetooth®-enabled devices can be used for Bluetooth® Hands-Free and Bluetooth® audio. For example, device A can be connected as a Bluetooth® Hands-Free device and device B can be connected as a Bluetooth® audio device. However, the following may occur when they are used at the same time.

    • The Bluetooth® connection of the device is disconnected.

    • Noise occurs in the Hands-Free audio.

    • Hands-Free operates slowly.

Voice recognition related problems

Symptom

Cause

Solution method

Poor voice recognition.

  • Excessive, slow speech.

  • Excessive, forceful speech (shouting).

  • Speaking before the beep sound has ended.

  • Loud noise (speaking or noise from outside/inside vehicle).

  • Airflow from A/C is blowing against the microphone.

  • Speaking in off-standard expressions (dialect).

Regarding the causes indicated on the left, be careful with how you speak. In addition, when numbers are spoken in a sequence, recognition ability will improve if no stop is placed between the numbers.

False recognition of numbers.

Poor voice recognition.

There is a malfunction in the microphone.

A poor connection or malfunction with the microphone may have occurred. Consult an expert repairer (we recommend an Authorised Mazda Repairer).

Phone-related voice recognition is disabled.

There is a problem with the connection between the Bluetooth® unit and the device.

If there is any malfunction after checking the pairing situation, check for device pairing or connection problems.

Names in the phonebook are not easily recognised.

The Bluetooth® system is under a condition in which recognition is difficult.

By carrying out the following measures, the rate of recognition will improve.

  • Clear memory from the phonebook which is not used very often.

  • Avoid shortened names, use full names. (Recognition improves the longer the name is. By not using names such as “Mum”, “Dad”, recognition will improve.)

When operating the audio, a song name is not recognised.

Song names cannot be recognised by voice.

You want to skip guidance.

Guidance can be skipped by quickly pressing and releasing the talk button.

Regarding problems with calls

Symptom

Cause

Solution method

When starting a call, vehicle noise from the other party can be heard.

For about 3 seconds after starting a call, the Bluetooth® unit's Noise Suppression function requires time to adapt to the call environment.

This does not indicate a problem with the device.

The other party cannot be heard or the speaker's voice is quiet.

The volume is set at zero or low.

Increase the volume.

The phone does not receive calls.

The “Incoming Call Notifications” setting in the Communication Settings is off.

Turn the “Incoming Call Notifications” setting on.

Other problems

Symptom

Cause

Solution method

The indication for the remaining battery is different between the vehicle and the device.

The indication method is different between the vehicle and the device.

When a call is made from the vehicle, the telephone number is updated in the incoming/outgoing call record but the name does not appear.

The number has not been registered into the phonebook.

If the number has been registered into the phonebook, the incoming/outgoing call record is updated by the name in the phonebook when the engine is restarted.

The cell phone does not synchronize with the vehicle regarding the incoming/outgoing call record.

Some types of cell phones do not synchronize automatically.

Operate the cell phone for synchronization.

It takes a long time to complete the function for changing the language.

A maximum of 60 seconds is required.

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