Emergency call system

Handling of data in accordance with laws and regulations

DESCRIPTION OF THE Emergency call system IN-VEHICLE SYSTEM

  • The 112-based Emergency call system service is a public service of general interest and is accessible free of charge.

  • The 112-based Emergency call system in-vehicle system is activated by default. It is activated automatically by means of in-vehicle sensors in the event of a severe accident.

  • The 112-based Emergency call system in-vehicle system can also be triggered manually.

  • In the event of a critical system failure that would disable the 112-based Emergency call system in-vehicle system, the following warning will be given to the occupants of the vehicle:

  • If a problem occurs with the Emergency call system, the indicator light on the Emergency call switch turns on in red and a beep sound is activated 3 times.

    Thereafter, if the indicator light remains turned on in red, the system will not operate normally in an emergency. Have the vehicle inspected at an Authorised Mazda Repairer as soon as possible.

INFORMATION ON DATA PROCESSING

  • Any processing of personal data through the 112-based Emergency call system in-vehicle system shall comply with the personal data protection rules provided for in Directives 95/46/EC(1) and 2002/58/EC(2) of the European Parliament and of the Council, and in particular, shall be based on the necessity to protect the vital interests of the individuals in accordance with Article 7(d) of Directive 95/46/EC(3).

  • Processing of such data is strictly limited to the purpose of handling the Emergency call system to the single European emergency number 112.

Types of data and its recipients

  • The 112-based Emergency call system in-vehicle system may collect and process only the following data:

  • Vehicle Identification Number

  • Vehicle type (passenger vehicle or light commercial vehicle)

  • Vehicle propulsion storage type (petrol/diesel/CNG/LPG/electric/hydrogen)

  • Vehicle last three locations and direction of travel

  • Log file of the automatic activation of the system and its timestamp

  • Recipients of data processed by the 112-based Emergency call system in-vehicle system are the relevant public safety answering points designated by the respective public authorities of the country on which territory they are located, to first receive and handle emergency calls (Emergency call system) to the single European emergency number 112.

Arrangements for data processing

  • The 112-based Emergency call system in-vehicle system is designed in such a way as to ensure that the data contained in the system memory is not available outside the system before an Emergency call system is triggered.

  • The 112-based Emergency call system in-vehicle system is designed in such a way as to ensure that it is not traceable and not subject to any constant tracking in its normal operation status.

  • The 112-based Emergency call system in-vehicle system is designed in such a way as to ensure that data in the system internal memory is automatically and continuously removed.

  • The vehicle location data is constantly overwritten in the internal memory of the system so as always to keep maximum of the last three up-to-date locations of the vehicle necessary for the normal functioning of the system.

  • The log of activity data in the 112-based Emergency call system in-vehicle system is kept for no longer than necessary for attaining the purpose of handling the Emergency call system and in any case not beyond 13 hours from the moment an Emergency call system was initiated.

Modalities for exercising data subject's rights

  • The data subject (the vehicle's owner) has a right of access to data and as appropriate to request the rectification, erasure or blocking of data, concerning him or her, the processing of which does not comply with the provisions of Directive 95/46/EC. Any third parties to whom the data have been disclosed have to be notified of such rectification, erasure or blocking carried out in compliance with this Directive, unless it proves impossible or involves a disproportionate effort.

  • The data subject has a right to complain to the competent data protection authority if he or she considers that his or her rights have been infringed as a result of the processing of his or her personal data.

(For Europe)

Contact service responsible for handling access requests:

Please contact your local Mazda Organisation for data protection requests. Contact details related thereto are listed in the Privacy Statement which you find on your country-specific webpage.

Please visit “https://www.mazdamotors.eu” to find your country-specific webpage.

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