Emergency Towing

Towing Description

Towing Description

We recommend that towing be done only by an expert repairer, we recommend an Authorised Mazda Repairer or a commercial tow-truck service.

 

Proper lifting and towing are necessary to prevent damage to the vehicle. Government and local laws must be followed.

 

A towed vehicle usually should have its drive wheels (front wheels) off the ground. If excessive damage or other conditions prevent this, use wheel dollies.

 

When towing with the rear wheels on the ground, release the parking brake.

Refer to Electric Parking Brake (EPB) (Search).

 

  • Do not tow the vehicle pointed backward with driving wheels on the ground. This may cause internal damage to the transaxle.

  • Do not tow with sling-type equipment. This could damage your vehicle. Use wheel-lift or flatbed equipment.

  • If the parking brake cannot be released when towing the vehicle, transport the vehicle with all front and rear wheels raised off the ground as shown in the figure. If the vehicle is towed without raising the wheels off the ground, the brake system could be damaged.

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If towing service is not available in an emergency, the vehicle may be towed with all four wheels on the ground using the towing hook at the front of the vehicle.

Only tow the vehicle on paved surfaces for short distances at low speeds.

 

Follow these instructions when towing the vehicle with all wheels on the ground.

  • Shift to the N position.

  • Switch the ignition to ON.

  • Release the parking brake.

    Refer to Electric Parking Brake (EPB) (Search).

Remember that power assist for the brakes and steering will not be available when the engine is not running.

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Towing Hooks

Towing Hooks

 

  • The towing eyelet should be used in an emergency (to get the vehicle out of a ditch or a snow bank, for example).

  • When using the towing eyelets, always pull the lead or chain in a straight direction with respect to the eyelet. Never apply a sideways force.

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When towing with chain or lead, wrap the chain or lead with a soft cloth near the bumper to prevent damage to the bumper.

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Towing Hooks

  1. Remove the towing eyelet and the wheel brace from the luggage compartment (Search).

  2. Wrap a flathead screwdriver or similar tool with a soft cloth to prevent damage to a painted bumper, and open the cap located on the front or rear bumper.

    Front

     

    Rear

     

     

    Do not use excessive force as it may damage the cap or scratch the painted bumper surface.

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    Remove the cap completely and store it so as not to lose it.

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  3. Securely install the towing eyelet using the wheel brace.

    Front

     

    Rear

     

  4. Hook the towing rope to the towing eyelet.

     

    • If the towing eyelet is not securely tightened, it may loosen or disengage from the bumper when towing the vehicle. Make sure that the towing eyelet is securely tightened to the bumper.

    • Be careful not to damage the towing eyelet and towing hook, vehicle body, or transaxle system when towing under the following conditions:

      • Do not tow a vehicle heavier than yours.

      • Do not suddenly accelerate your vehicle as it will apply a severe shock to the towing eyelet and towing hook or rope.

      • Do not attach any rope other than to the towing eyelet and towing hook.

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