If the vehicle battery is dead or there is a malfunction in the electrical system and the liftgate cannot be opened, perform the following procedure as an emergency measure to open it:
Fold down the rear seatbacks.
Refer to Split/One-piece Folding the Seatback (Search).
Remove cover on the interior surface of the liftgate using a flathead screwdriver.
Using a flathead screwdriver, open the inner cover.
Using a flathead screwdriver, turn the lever to the right to unlock the liftgate.
After performing this emergency measure, have the vehicle inspected at an expert repairer, we recommend an Authorised Mazda Repairer as soon as possible.