When Liftgate/Boot Lid Cannot be Opened
If Trouble ArisesWhen Liftgate Cannot be OpenedWhen Liftgate/Boot Lid Cannot be Opened

When Liftgate/Boot Lid Cannot be Opened

If the vehicle battery is dead or there is a malfunction in the electrical system and the liftgate/boot lid cannot be opened, perform the following procedure as an emergency measure to open it:

(Hatchback)

 

  • Perform the procedure using a cloth to cover sharp edges which could injure your hands.

  • Perform the procedure carefully when using a flathead screwdriver as it could cause damage to the surrounding area or vehicle parts.

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  1. Fold down the rear seatbacks.

    Refer to Split/One-piece Folding the Seatback (Search).

  2. Pull the centre section of the plastic fastener and remove the fasteners, then remove cover on the interior surface of the liftgate.

  3. Using a flathead screwdriver, open the inner cover.

  4. Using a flathead screwdriver, turn the lever to the right to unlock the liftgate.

(Saloon)

  1. Open the cover.

  2. Move the lever to the left to fold the seatback.

  3. Move the lever to the left to open the boot lid.

After performing this emergency measure, have the vehicle inspected at an expert repairer, we recommend an Authorised Mazda Repairer as soon as possible.