Emergency Towing

Towing Description

Towing Description

We recommend that towing be done only by an expert repairer, we recommend an Authorised Mazda Repairer or a commercial tow-truck service.

 

Proper lifting and towing are necessary to prevent damage to the vehicle. Government and local laws must be followed.

 

A towed vehicle usually should have its drive wheels (rear wheels) off the ground. If excessive damage or other conditions prevent this, use wheel dollies.

 

When towing with the rear wheels on the ground, release the parking brake.

 

  • Do not tow the vehicle pointed backward with driving wheels on the ground. This may cause internal damage to the transmission.

  • Do not tow with sling-type equipment. This could damage your vehicle. Use wheel-lift or flatbed equipment.

Close Caution
View Caution

If towing service is not available in an emergency, the vehicle may be towed with all four wheels on the ground using the towing hook at the front of the vehicle.

Only tow the vehicle on paved surfaces for short distances at low speeds.

 

Follow these instructions when towing the vehicle with all wheels on the ground.

  • Shift to neutral (Manual transmission), or the N position (Automatic transmission).

  • Switch the ignition to ACC.

  • Release the parking brake.

Remember that power assist for the brakes and steering will not be available when the engine is not running.

Close Caution
View Caution
Towing Hooks

Towing Hooks

 

  • The towing eyelet should be used in an emergency (to get the vehicle out of a ditch or a snow bank, for example).

  • When using the towing eyelets, always pull the lead or chain in a straight direction with respect to the eyelet. Never apply a sideways force.

Close Caution
View Caution

 

When towing with chain or lead, wrap the chain or lead with a soft cloth near the bumper to prevent damage to the bumper.

Close Note
View Note

Towing Hooks

  1. Remove the towing eyelet and the wheel brace from the luggage compartment (Search).

  2. Wrap a flathead screwdriver or similar tool with a soft cloth to prevent damage to a painted bumper, and open the cap located on the front or rear bumper.

    Front

     

    Rear

     

     

    Do not use excessive force as it may damage the cap or scratch the painted bumper surface.

    Close Caution
    View Caution

     

    Remove the cap completely and store it so as not to lose it.

    Close Note
    View Note

  3. Securely install the towing eyelet using the wheel brace or equivalent.

    Consult an Authorised Mazda Repairer.

    Front

     

    Rear

     

  4. Hook the towing rope to the towing eyelet.

     

    • If the towing eyelet is not securely tightened, it may loosen or disengage from the bumper when towing the vehicle. Make sure that the towing eyelet is securely tightened to the bumper.

    • Be careful not to damage the towing eyelet and towing hook, vehicle body, or transmission system when towing under the following conditions:

      • Do not tow a vehicle heavier than yours.

      • Do not suddenly accelerate your vehicle as it will apply a severe shock to the towing eyelet and towing hook or rope.

      • Do not attach any rope other than to the towing eyelet and towing hook.

    Close Caution
    View Caution

Page top